Empathy in Service Design: Prompting Employees' Empathy with Users through Love and Breakup Declarations.

Luce Drouet Carine Lallemand

Published in: CHIWORK (2024)

Keyphrases

user involvement
user interface
end users
user experience
user centered
case study
working environment
design process
user interaction
management system
social media
single user
digital libraries
collaborative filtering
mobile services
virtual humans
computational modeling
metadata
rapidly in recent years