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Using online reviews to explore consumer purchasing behaviour in different cultural settings.
Qiuyan Zhong
Shuyuan Liang
Li Cui
Hing Kai Chan
Yue Qiu
Published in:
Kybernetes (2019)
Keyphrases
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online reviews
online consumer reviews
sentiment analysis
online shopping
opinion mining
sentiment classification
electronic word of mouth
electronic commerce
purchasing behavior
reinforcement learning
social media
knowledge discovery
language model
service quality
consumer behavior
internet shopping