Evaluating organizational efficiency resulting from information technology investment: an application of data envelopment analysis.
Mo Adam MahmoodPublished in: Inf. Syst. J. (1994)
Keyphrases
- data envelopment analysis
- information technology
- dea model
- dea models
- multiple objective programming
- information systems
- input output
- decision making units
- efficient frontier
- human capital
- end user computing
- decision making
- linear programming
- multi criteria
- knowledge management
- business environment
- strategic alignment
- expert systems
- statistical analysis
- human resource management
- internet banking
- data mining