Benchmarking e-Government - A Comparative Review of Three International Benchmarking Studies.
Lasse BerntzenMorten Goodwin OlsenPublished in: ICDS (2009)
Keyphrases
- e government
- public sector
- electronic government
- developing countries
- digital government
- government services
- government agencies
- federal government
- inter organizational
- government organizations
- public administration
- service delivery
- united nations
- knowledge management
- information sharing
- public organizations
- government websites
- business process change
- databases
- digital archives
- digital divide
- public services
- world wide
- computer science
- information systems