A Dynamic Capabilities Approach to Understanding the Impact of IT-Enabled Businesses Processes and IT-Business Alignment on the Strategic and Operational Performance of the Firm.
Andrew SchwarzMichel KalikaHajer KefiColleen SchwarzPublished in: Commun. Assoc. Inf. Syst. (2010)
Keyphrases
- resource based view
- business models
- competitive environment
- business environment
- business processes
- competitive advantage
- business activities
- electronic commerce
- information technology
- decision making
- software industry
- knowledge management
- strategic decisions
- internet enabled
- social capital
- case study
- process execution
- business process
- business world
- business partners
- inter organizational
- absorptive capacity
- life cycle
- information systems
- electronic business
- process model
- social commerce
- business transactions
- operational decisions
- business goals
- financial services
- business users
- business applications
- business strategy
- customer retention
- business owners
- cognitive functions
- strategic management
- small businesses
- business process management
- enterprise architecture
- electronic markets
- service quality