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Lean service system design: a simulation-based VSM case study.

Fatih ÇavdurBetul YagmahanEce OguzcanNazli ArslanNurbanu Sahan
Published in: Bus. Process. Manag. J. (2019)
Keyphrases
  • case study
  • design process
  • end users
  • text categorization
  • service composition
  • real world
  • web services
  • user interface
  • building blocks
  • service providers
  • steady state
  • user experience
  • lessons learned
  • vector space model