Understanding User's Trust formation on Multi-Sided E-Commerce Platforms.

Carina Benz Rebekka Oberländer Lara Riefle

Published in: ECIS (2023)

Keyphrases

user interface
click stream data
end users
information systems
relevance feedback
collaborative filtering
user profiles
user preferences
user feedback
online services
user interaction
electronic commerce
user experience
user satisfaction
trust model
user acceptance
trust evaluation