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Opportunities and challenges of digitized discretionary practices: a public service worker perspective.
Peter André Busch
Helle Zinner Henriksen
Øystein Sæbø
Published in:
Gov. Inf. Q. (2018)
Keyphrases
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public services
multiple perspectives
e government
lessons learned
case study
emerging technologies
fine grained
information systems
recent advances
public sector
real world
service delivery
learning opportunities
public administration
issues and trends