Cognitive task analysis, interface design, and technical troubleshooting.

Linda S. Steinberg Drew H. Gitomer

Published in: IUI (1993)

Keyphrases

interface design
human computer interaction
human computer
user interface
user experience
information seeking
advisory systems
design principles
web users
user centered
expert systems
web mining
content analysis
design guidelines
social networks
user interaction
relational databases
case study