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Methodology for Analysing the Relationship between the Reorganisation of the Back Office and Better Electronic Public Services.
Herbert Kubicek
Jeremy Millard
Hilmar Westholm
Published in:
EGOV (2003)
Keyphrases
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public services
e government
service oriented
public sector
government services
public administration
website
business process
data mining
e learning
web services
information technology
recent advances
developing countries
service delivery