Mining Customer Care Dialogs for "Daily News".
Shona DouglasDeepak AgarwalTirso AlonsoRobert M. BellMazin GilbertDeborah F. SwayneChris VolinskyPublished in: IEEE Trans. Speech Audio Process. (2005)
Keyphrases
- transactional data
- data mining
- web news
- financial news
- customer behavior
- long term
- knowledge discovery
- text mining
- frequent itemsets
- electronic commerce
- mining algorithm
- news articles
- itemsets
- web mining
- information systems
- search engine
- health care
- data mining techniques
- data mining methods
- social media
- news stories
- data structure
- keywords