Service Science: Applications of Observation to Real World Business.
Haruhito MatsunamiPublished in: HCI (7) (2007)
Keyphrases
- real world
- data mining
- telecommunications industry
- information systems
- business intelligence
- artificial intelligence
- business models
- customer service
- business processes
- service providers
- computer science
- synthetic data
- enterprise systems
- electronic commerce
- service provision
- mission critical
- case study
- business process
- service oriented
- web services
- service delivery
- enterprise application integration
- electronic business
- service management
- management system
- service discovery
- data sets
- wide range
- science learning
- science education
- business applications
- information services
- actionable knowledge discovery
- executive information systems