Improving hmm-based extractive summarization for multi-domain contact center dialogues.
Ryuichiro HigashinakaYasuhiro MinamiHitoshi NishikawaKohji DohsakaToyomi MeguroSatoshi KobashikawaHirokazu MasatakiOsamu YoshiokaSatoshi TakahashiGen-ichiro KikuiPublished in: SLT (2010)