Citizens and e-Government: An International Comparison of the Demand-Side of e-Government.
Maarten BottermanEmile EttedguiIrma GraaflandAndreas LigtvoetPublished in: EGOV (2003)
Keyphrases
- e government
- public sector
- government services
- electronic government
- public administration
- digital government
- government organizations
- government agencies
- developing countries
- governmental organizations
- inter organizational
- information sharing
- service delivery
- knowledge management
- government officials
- national level
- digital archives
- public participation
- public services
- end to end
- computer science
- public institutions
- business process change
- secure information sharing