Does Dombergers Theory of the Contracting Organization Explain Satisfaction with IT Outsourcing?

Peter B. Seddon Sara Cullen Leslie P. Willcocks

Published in: ICIS (2002)

Keyphrases

principal agent
information systems
knowledge management
information processing
service providers
computational model
human resource management
database
real time
artificial intelligence
social networks
decision trees
customer satisfaction
moral hazard