Online Value Creation Behavior of Ōura Ring Users and Service Quality Evaluation.

Sanaz Soltani Tuure Tuunanen Markus Makkonen Jani Holopainen

Published in: HICSS (2024)

Keyphrases

quality evaluation
online services
end users
evaluation model
service providers
human perception
quality metrics
neural network
user interface
reputation mechanisms
databases
computational complexity
fuzzy logic