Mining the text information to optimizing the customer relationship management.
Che-Wei ChangChin-Tsai LinLian-Qing WangPublished in: Expert Syst. Appl. (2009)
Keyphrases
- text information
- customer relationship management
- data mining technology
- data mining applications
- data mining
- textual information
- relationship management
- competitive advantage
- web images
- complex background
- data mining techniques
- knowledge discovery
- data mining methods
- itemsets
- text mining
- data mining algorithms
- visual content
- image classification
- machine learning