Progressing an Organizational Approach to BPM: Integrating Experience from Industry and Research.
Tonia de BruinGaby DoebeliPublished in: PRET (2009)
Keyphrases
- information technology
- business environment
- information systems
- decision making
- case study
- technical skills
- world class
- business management
- organizational learning
- technological innovation
- wide acceptance
- neural network
- business managers
- office automation
- business process management
- systems development
- user experience
- user behavior
- business processes
- decision makers
- knowledge management
- social networks