Network Management and Service Systems: The Case of German and Swiss Banks.

Rainer Alt Clemens Eckert Thomas Puschmann

Published in: Inf. Resour. Manag. J. (2015)

Keyphrases

network management
service systems
computer networks
network traffic
fault management
network monitoring
mobile agents
web technologies
service level
probability distribution
network security
information systems
security policies
state space
arrival rate
enterprise systems
information technology
website