Business Process Monitoring: BT Italy case study.
Giorgio RiminiPaolo RobertiPublished in: E-Government, ICT Professionalism and Competences Service Science (2008)
Keyphrases
- business process
- case study
- business processes
- process execution
- business process modeling
- business rules
- business process models
- process mining
- web services
- process model
- service oriented architecture
- workflow management systems
- virtual organization
- expert systems
- ws bpel
- development process
- business process management
- event logs
- data model
- database systems