User evaluation of the NASA technical report server recommendation service.
Michael L. NelsonJohan BollenJoAnne R. CalhounCalvin E. MackeyPublished in: WIDM (2004)
Keyphrases
- technical report
- single server
- recommender systems
- client server architecture
- collaborative filtering
- queuing model
- database
- service times
- application level
- web services
- service providers
- client server
- queueing model
- management system
- recommendation systems
- call center
- personalized services
- service requests
- service systems
- steady state
- poisson arrivals
- wireless internet
- streaming services
- user preferences
- service quality
- low latency
- web applications
- video on demand
- flow control
- heavy traffic
- queueing networks
- mobile services
- central server
- service discovery
- arrival process
- special case
- service composition
- information services