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When Social Media Can Be Bad for You: Community Feedback Stifles Consumer Creativity and Reduces Satisfaction with Self-Designed Products.
Christian Hildebrand
Gerald Häubl
Andreas Herrmann
Jan R. Landwehr
Published in:
Inf. Syst. Res. (2013)
Keyphrases
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social media
online consumer
social networks
online communities
product information
purchase decision
crisis management
consumer behavior
user feedback
user generated content
social web
social networking
online social
competitive market