Explaining Ridesharing: Selection of Explanations for Increasing User Satisfaction.

David Zar Noam Hazon Amos Azaria

Published in: CoRR (2021)

Keyphrases

user satisfaction
generating explanations
information systems
service quality
customer satisfaction
perceived usefulness
structural equation modeling
information quality
quality attributes
perceived quality
user perceptions
databases
search engine
objective measures
user engagement
kolmogorov smirnov