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Much undo about nothing?: investigating why email retraction is less popular than apologizing.

Federico CabitzaMarco Loregian
Published in: NordiCHI (2008)
Keyphrases
  • email
  • spam filtering
  • enron email
  • instant messaging
  • communication medium
  • spam detection
  • email messages
  • electronic mail
  • anti spam
  • mailing lists
  • communication tools
  • spam emails
  • email classification
  • text mining