Business process re-engineering in healthcare management: a case study.
Massimo BertoliniMaurizio BevilacquaFilippo Emanuele CiarapicaGiancarlo GiacchettaPublished in: Bus. Process. Manag. J. (2011)
Keyphrases
- business process
- business processes
- business process management
- requirements engineering
- case study
- business requirements
- information systems
- business users
- workflow management systems
- virtual organization
- process improvement
- inter organizational
- process model
- workflow technology
- web services
- process mining
- ws bpel
- process management
- business process models
- business rules
- health care
- service oriented architecture
- workflow model
- knowledge management
- decision making
- business process modeling
- workflow management
- design process
- project management
- data management
- business analytics
- policy making
- information management
- event logs
- information technology
- product development
- software engineering
- artificial intelligence