Psychological Determinants of Consumer's Usage, Satisfaction, and Word-of-Mouth Recommendations Toward Smart Voice Assistants.
Anubhav MishraAnuja ShuklaPublished in: TDIT (1) (2020)
Keyphrases
- service quality
- user acceptance
- technology acceptance
- recommender systems
- home environments
- user satisfaction
- consumer reviews
- online shopping
- online consumer
- electronic commerce
- customer satisfaction
- consumer trust
- user preferences
- intelligent agents
- purchase behavior
- usage patterns
- social networks
- consumer behavior
- factors influencing
- social media
- information systems