Enterprise resource planning: Developments and directions for operations management research.
F. Robert JacobsElliot BendolyPublished in: Eur. J. Oper. Res. (2003)
Keyphrases
- operations management
- enterprise resource planning
- erp systems
- hybrid artificial intelligence systems
- supply chain management
- information systems
- business processes
- process planning
- supply chain
- artificial intelligence
- project managers
- customer relationship management
- data mining
- case study
- open source
- competitive advantage