Construction and analysis of a generalized contact center model.
Sergey N. StepanovMikhail S. StepanovPublished in: Autom. Remote. Control. (2014)
Keyphrases
- probabilistic model
- formal model
- mathematical model
- computational model
- high level
- mathematical analysis
- prediction model
- cost function
- management system
- theoretical analysis
- parameter estimation
- prior knowledge
- data analysis
- statistical model
- conceptual model
- neural network model
- simulation model
- objective function
- multiscale
- network model
- real time