Revisiting Customer Value by Forecasting E-Service Usage.
Wei-Lun ChangSung-Shun WengPublished in: J. Comput. Inf. Syst. (2012)
Keyphrases
- service providers
- short term
- service discovery
- web services
- service oriented
- prediction model
- service composition
- weather forecasting
- processor sharing
- service quality
- semantic web services
- exchange rate
- loosely coupled
- customer relationship management
- customer service
- return on investment
- information services
- artificial neural networks