Towards Closing the Affordances Gap of Artificial Intelligence in Financial Service Organizations.
Christian EngelBenjamin van GiffenPhilipp EbelPublished in: Wirtschaftsinformatik (Zentrale Tracks) (2020)
Keyphrases
- knowledge representation
- artificial intelligence
- decision making
- expert systems
- service management
- knowledge based systems
- service oriented
- information technology
- service delivery
- natural language processing
- financial services
- machine learning
- online services
- virtual organization
- management system
- virtual enterprise
- public services
- web services
- mission critical
- cognitive science
- service providers
- information systems
- critical information
- mobile services
- financial data
- management policies
- service discovery
- service quality
- engineering design
- information services
- ambient intelligence
- morphological operators
- loosely coupled
- customer service
- mathematical morphology
- stock market
- intelligent systems
- knowledge management
- end user computing
- computational intelligence
- case based reasoning