The Impact of Knowledge and Trust on E-Consumers' Online Shopping Activities: An Empirical Study.

Chih-Chien Wang Chun-An Chen Jui-Chin Jiang

Published in: J. Comput. (2009)

Keyphrases

online shopping
internet usage
purchase intention
customer satisfaction
online retailers
consumer behavior
online consumer
service quality
mobile commerce
personal information
shopping behavior
online social networks
grocery shopping