Disentangling Technostress and Financial Stress Impacts on Users' Psychophysiological Responses and Coping Behaviors in the Context of Mobile Banking.
Marion Korosec-SerfatyAurélie VasseurPierre-Majorique LégerSylvain SénécalPublished in: HCI (22) (2021)
Keyphrases
- context aware
- context aware services
- user centric
- end users
- providing personalized
- mobile applications
- smart phones
- current context
- user model
- mobile services
- contextual information
- collaborative filtering
- financial services
- mobile environments
- mobile web
- context awareness
- mobile devices
- risk management
- decision making
- individual user
- user context
- daily life
- social context
- recommender systems
- personal preferences
- ubiquitous environment
- follow up questions
- information seeking
- human agent
- user interaction
- user profiles
- content adaptation
- user behavior
- contextual factors
- user satisfaction
- human behavior