Chatbots Language Design: The Influence of Language Variation on User Experience with Tourist Assistant Chatbots.
Ana Paula ChavesJesse EgbertToby HockingEck DoerryMarco Aurélio GerosaPublished in: ACM Trans. Comput. Hum. Interact. (2022)
Keyphrases
- user experience
- programming language
- user interface
- language learning
- end users
- natural language
- interface design
- user behavior
- design principles
- specification language
- user interaction
- web search
- mobile applications
- object oriented programming
- mobile services
- user studies
- online advertising
- case study
- user perceptions