Keyphrases
- customer relationship management
- relationship management
- data mining applications
- information systems
- competitive advantage
- control system
- customer retention
- data management
- marketing strategies
- computational model
- management system
- project management
- case study
- adaptive control
- customer segmentation
- data acquisition
- control strategy
- robotic systems
- data mining technology
- web services
- data processing
- customer behavior
- data mining