Do Users Always Want to Know More? Investigating the Relationship between System Transparency and Users' Trust in Advice-Giving Systems.
Ruijing ZhaoIzak BenbasatHasan CavusogluPublished in: ECIS (2019)
Keyphrases
- user interface
- social media
- end users
- user experience
- novice users
- user groups
- user profiles
- information sources
- complex systems
- retrieval systems
- daily life
- mission critical
- management system
- reputation systems
- distributed systems
- expert systems
- user satisfaction
- trust model
- recommendation systems
- user generated content
- collaborative filtering
- multiple users
- file sharing