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See you soon again, chatbot? A design taxonomy to characterize user-chatbot relationships with different time horizons.

Marcia NißenDriton SelimiAntje JanssenDavinia Rodríguez CardonaMichael H. BreitnerTobias KowatschFlorian von Wangenheim
Published in: Comput. Hum. Behav. (2022)
Keyphrases
  • user interface
  • user experience
  • design process
  • data sets
  • neural network
  • case study
  • real time
  • relevance feedback
  • user profiles
  • user queries
  • user defined
  • design principles
  • engineering design
  • user centered