Aligning goals and services through goal and business modelling.
Birger AnderssonPaul JohannessonJelena ZdravkovicPublished in: Inf. Syst. E Bus. Manag. (2009)
Keyphrases
- business goals
- service delivery
- business processes
- service management
- business partners
- business process
- user goals
- cost efficient
- web services
- service oriented
- information systems
- business opportunities
- business organizations
- service composition
- business applications
- service providers
- mission critical
- data mining
- information services
- relationship management
- virtual enterprise
- tourism industry
- electronic commerce
- context aware
- financial services
- service provision
- electronic business
- web service compositions
- change management
- customer service
- web technologies
- life cycle
- workflow management
- business activities
- business environment
- virtual organization
- ubiquitous computing
- governmental organizations
- decision making