Customer Satisfaction in e-Commerce during the COVID-19 Pandemic.

Galina Ilieva Tania Yankova Stanislava Klisarova Yulia Dzhabarova

Published in: Syst. (2022)

Keyphrases

customer satisfaction
internet banking
customer loyalty
service quality
electronic commerce
online shopping
customer service
user satisfaction
customer reviews
marketing strategies
core competence
public health
product design
database systems
service providers
information systems
real time
database