Business process management adoption: a case study of a South African supermarket retailer.
Wesley GrisdaleLisa F. SeymourPublished in: SAICSIT (2011)
Keyphrases
- south african
- business process management
- business processes
- business process
- south africa
- information systems
- information technology
- service oriented
- supply chain
- case study
- process model
- e government
- enterprise architecture
- demographic characteristics
- secondary school
- web services
- business rules
- emergency management
- data mining