Customer Information Sharing with E-Vendors: The Roles of Incentives and Trust.
Katia PremazziSandro CastaldoMonica GrossoPushkala RamanSusan BrudvigCharles F. HofackerPublished in: Int. J. Electron. Commer. (2010)
Keyphrases
- information sharing
- social awareness
- virtual communities
- software vendors
- market segments
- trust model
- information exchange
- share information
- data sharing
- emergency response
- customer satisfaction
- information resources
- situation awareness
- electronic commerce
- internet shopping
- homeland security
- trust management
- government agencies
- knowledge sharing
- public sector
- law enforcement
- marketing strategies
- online retailers
- secure information sharing
- customer relationship management
- intelligence and security informatics
- public safety
- organizational change
- e government
- sharing information
- trust relationships
- data integration
- digital libraries
- case study