Credit for computer crashes?: creative solutions to usability problems can serve all users.
John GehlBen ShneidermanPublished in: Ubiquity (2000)
Keyphrases
- usability problems
- usability testing
- heuristic evaluation
- south african
- usability evaluation
- strengths and weaknesses
- end users
- information access
- information management
- information seeking
- databases
- log data
- evaluation methods
- south africa
- user profiles
- structured data
- information resources
- collaborative filtering
- user interface
- information retrieval