Integrating DEA into Six Sigma methodology for measuring health service efficiency.

Q. Feng J. Antony

Published in: J. Oper. Res. Soc. (2010)

Keyphrases

software development
software quality
case study
customer satisfaction
service quality
computational efficiency
dea model
service providers
health care
design methodology
management system
service oriented
information services
neural network
computing environments
computational complexity
data mining