Turning Online Product Reviews to Customer Knowledge: A Semantic-based Sentiment Classification Approach.
Chih-Ping WeiChin-Sheng YangChun-Neng HuangPublished in: PACIS (2006)
Keyphrases
- online product reviews
- customer knowledge
- sentiment classification
- sentiment analysis
- knowledge sharing
- opinion mining
- text classification
- cross domain
- knowledge management
- cross lingual
- sentence level
- product reviews
- artificial intelligence
- data mining
- information retrieval systems
- software engineering
- customer reviews
- reinforcement learning