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Designing for trust: a set of design principles to increase trust in chatbot.

Yunsan GuoJian WangRunfan WuZeyu LiLingyun Sun
Published in: CCF Trans. Pervasive Comput. Interact. (2022)
Keyphrases
  • design process
  • design principles
  • instructional design
  • design decisions
  • trust evaluation
  • databases
  • relational databases
  • software engineering
  • knowledge management