A research on the relationship between internet usage and organisational performance in South Korean electronic commerce organisations.
Feng-Hsiung HouPublished in: Int. J. Serv. Technol. Manag. (2004)
Keyphrases
- electronic commerce
- internet usage
- knowledge management
- organisational learning
- website
- online shopping
- service quality
- mobile commerce
- online banking
- information technology
- negotiation protocol
- electronic transactions
- business models
- agent mediated
- small and medium sized enterprises
- agent technology
- customer satisfaction
- electronic marketplaces
- cooperative
- tourism industry
- information systems