Nudging users into digital service solutions.
David SchneiderJohannes KlumpeMartin AdamAlexander BenlianPublished in: Electron. Mark. (2020)
Keyphrases
- end users
- mobile services
- user requests
- access points
- user interface
- recommender systems
- online services
- service providers
- user interaction
- service discovery
- search engine
- user profiles
- optimal solution
- web services
- rapidly in recent years
- daily life
- cloud services
- individual user
- service offerings
- web environment
- user centric
- user requirements
- information overload
- recommendation systems
- service oriented
- user experience
- information sources
- management system
- social media
- social networks