ARREST: From work practices to redesign for usability.

Rahat Iqbal Nazaraf Shah Anne E. James Jacob Duursma

Published in: Expert Syst. Appl. (2011)

Keyphrases

case study
business process
computer science education
current practices
heuristic evaluation
neural network
information retrieval
clustering algorithm
user satisfaction
user interface design
user acceptance
usability problems
management practices