Citizens' acceptance of artificial intelligence in public services: Evidence from a conjoint experiment about processing permit applications.
László HorváthOliver JamesSusan BanducciAna BeduschiPublished in: J. Grid Comput. (2023)
Keyphrases
- public services
- artificial intelligence
- e government
- service oriented
- public sector
- government services
- public administration
- software engineering
- service delivery
- expert systems
- digital government
- knowledge representation
- computational intelligence
- information processing
- real time
- information technology
- data collection
- cognitive science