Understanding Customers' Evaluations Through Mining Airline Reviews.

Ibrahim Yakut Tugba Turkoglu Fikriye Yakut

Published in: CoRR (2015)

Keyphrases

text mining
data mining
knowledge discovery
data sets
mining algorithm
association rules
data mining techniques
web mining
sequential patterns
cloud computing
customer behavior
transactional data
customer service
customer satisfaction
data mining algorithms
decision support
special case
neural network