Beyond Browser Online Shopping: Experience Attitude Towards Online 3D Shopping with Conversational Agents.
Pedro ValenteTiago FornelosRafael FerreiraDiogo SilvaDiogo TavaresNuno CorreiaJoão MagalhãesRui NóbregaPublished in: INTERACT (2) (2023)
Keyphrases
- online shopping
- shopping behavior
- conversational agents
- purchase intention
- internet usage
- online retailers
- customer satisfaction
- conversational agent
- service quality
- online shoppers
- online consumer
- theory of planned behavior
- consumer behavior
- satisfaction degree
- personal information
- human communication
- university students
- product search
- real time
- product quality
- third party
- software engineering
- user interface